MPU Group and UBUNYE: Seamless Solutions and Success Stories.

Johannes Coetzee, Sales Director of Automate Now, under MPU Group, sheds light on South Africa’s document solutions market and the pivotal role of technology in addressing its challenges. Collaborating with UBUNYE, he highlights key features like OCR capabilities and successful case studies, emphasizing their partnership’s seamless support in pre-sales, post-sales, and ongoing assistance. Their synergy underscores a commitment to innovation and client-centricity in the realm of document solutions.

1. The South African Market for Document Solutions

Johannes described South Africa’s document solutions market as large and predominantly paper based. Many businesses seek to reduce printing costs but lack awareness of software solutions’ benefits. He emphasized the need to educate the market about the long-term savings and efficiency these technologies can offer.

2. Key Features of UBUNYE’s Suite of Products

A standout feature of UBUNYE’s products is their Optical Character Recognition (OCR) capability. Johannes praised its effectiveness and ease of use, citing successful projects like JL Fresh Produce and Buco. OCR technology significantly reduces manual data entry efforts and improves operational efficiency.

3. Notable Client Success Stories

Johannes shared the success story of Buco Group, which struggled with managing proof of delivery documents. By implementing ScannerVision™, they automated the process, clearing a three-year backlog in three months. This solution was then rolled out nationwide, demonstrating its effectiveness in improving efficiency and accuracy.

"ScannerVision transformed the Buco Group’s manual document process into an automated system, eliminating a three-year backlog in three months. The solution was rolled out nationwide and remains in use."

- Johannes Coetzee, Sales Director, Automate Now (MPU Group)

4. Support from UBUNYE

Johannes expressed high satisfaction with UBUNYE’s support throughout various stages, from pre-sales to post-sales. He commended the professional marketing materials, timely product demos, and exceptional project support. The call center provided prompt assistance, making UBUNYE a valuable partner in their projects.

"Your marketing materials are always professional and timely, especially during new product launches. The demos you provide are incredibly helpful. Pre-sales, you’ve supported projects with outstanding demos. Post-sales, you helped resolve backend issues, showing exceptional support. Whenever there’s an issue, your call center is always responsive and effective. We’re very happy with your service."

- Johannes Coetzee, Sales Director, Automate Now (MPU Group)

In summary, Johannes provided insights into MPU Group’s focus, South Africa’s market dynamics, and the impactful solutions and support offered by UBUNYE. Their advanced technologies and robust client support have been crucial in driving efficiency and transformation in the document solutions industry.