Copymoore and UBUNYE
Enhance Document Management by Streamlining Workflows.

In an exclusive interview, Eddie Plater, the Solutions Manager at Copymoore, shares insights into the company’s focus on innovative document solutions, successful collaborations, and the impact of UBUNYE products on the Irish market. Eddie’s extensive background in solutions has been pivotal in expanding Copymoore's offerings beyond traditional managed print services.

Copymoore is a 100% Irish-owned and operated business with four strategically located sites across Ireland. This geographical spread ensures comprehensive service coverage throughout the country. Traditionally, Copymoore has been a Managed Print Service company, but under Eddie’s leadership, the company is diversifying into more advanced document solutions.

1. Simplifying Document Storage and Retrieval

One significant success story involves a vertical market client struggling with storing large amounts of paper that needed to be retained for seven years. Eddie and his team implemented ScannerVision™ where documents could be scanned, indexed, stored centrally, and backed up to the cloud with just a single button press. This streamlined process addressed storage, retrieval, and indexing challenges, proving to be a highly efficient and popular solution.

"This solution does just exactly what it says on the tin, you walk up to the scanner you press one button and the whole process is done for them, and they absolutely love it."

- Eddie Plater, Solutions Manager, Copymoore

2. Transforming Workflow in an Engineering Company

In another instance, an engineering company faced a tedious process of booking in motors and small engines, which took about 10 minutes per item. By using aivika Capture Pro on a smart device, Copymoore reduced the booking time to just a minute or a minute and a half. This transformation not only made documents easily accessible but also significantly improved workflow efficiency.

"It's a real value ad for the customer but it's also an opportunity that we wouldn't have had if we hadn't have had aivika and ScannerVision™."

- Eddie Plater, Solutions Manager, Copymoore

3. UBUNYE Products in Use

Copymoore primarily utilizes ScannerVision for document processing, complemented by aivika for manual indexing when necessary. These tools have been instrumental in providing tailored solutions to clients, addressing specific needs, and enhancing overall efficiency.

4. Collaboration and Support

Eddie praises UBUNYE for its exceptional pre-sales and post-sales support. Personalized training and development sessions, along with prompt and knowledgeable support staff, ensure that any issues are quickly resolved, and implementations run smoothly. This strong support system has been crucial to Eddie’s ability to deliver effective solutions to clients.

"It's absolutely first class on the training side."

- Eddie Plater, Solutions Manager, Copymoore

5. Impact on the Irish Market

UBUNYE products have significantly impacted the Irish market by helping clients reduce paper consumption and speed up document processing. The market’s initial resistance to change is gradually diminishing as more companies witness the benefits firsthand. Additionally, government initiatives to reduce paper consumption align perfectly with the solutions provided by Copymoore and UBUNYE.

6. Benefits of the Unlimited License Package

The unlimited license package from UBUNYE offers Copymoore a fixed budget, providing predictability and flexibility in deploying solutions. This agility allows the company to quickly implement solutions as needed, improving planning and operational efficiency.

Eddie Plater insights highlight how Copymoore is leveraging UBUNYE’s innovative document solutions to transform workflows, enhance efficiency, and support a greener future in Ireland. The collaboration between Copymoore and UBUNYE demonstrates the power of strategic partnerships and advanced technology in driving significant industry advancements.