Interview | Success stories - USA
Brian Young | April 26, 2024 | 2 mins read
"ScannerVision™ truly revolutionized our document processing. Within 60 days, we saw remarkable improvements in efficiency and customer satisfaction."
James Dufresne
Solution Specialist
Advanced Business Systems
James Dufresne
Solution Specialist
Advanced Business Systems
"ScannerVision™ truly revolutionized our document processing. Within 60 days, we saw remarkable improvements in efficiency and customer satisfaction."
James Dufresne, a Solution Specialist at Advanced Business Systems, shares insights into their decade-long commitment to optimizing technology, especially in document management and processing, in collaboration with UBUNYE.
1. Success Stories:
James highlights a significant success story where ScannerVision™ streamlined a cumbersome document processing task for an engineering firm. Utilizing barcode reading and multi-routing, ScannerVision automated tasks, resulting in faster test processing and improved customer satisfaction.
2. Collaboration and Support:
UBUNYE’s comprehensive support, from pre-sales assistance to technical support, ensures a seamless experience for Advanced Business Systems. Quick resolution of issues, like adapting to Google Suite for Education, underscores UBUNYE’s commitment to customer satisfaction.
"UBUNYE’s support team’s responsiveness is unmatched. They had us up and running in no time, boosting our confidence in offering their solutions."
- James Dufresne, Advanced Business Systems
3. Adapting to Changing Needs:
Partnering with UBUNYE facilitates transitions to cloud platforms like SharePoint and Google Drive, ensuring a smooth experience for clients. The flexibility of products like ScannerVision simplifies adaptation to evolving environments and platforms.
4. Thoughts on UBUNYE’s Products:
James emphasizes UBUNYE’s suite of products as ideal for SMB markets, offering powerful features at competitive prices. These solutions empower sales reps to provide cost-effective yet efficient document management processing, saving valuable time for end-users.
"UBUNYE’s suite offers unmatched value for SMBs. It’s a game-changer in cost-effective document processing."
- James Dufresne, Advanced Business Systems
5. Bringing IT and Software Solutions Together:
Advanced Business Systems seamlessly integrates UBUNYE’s software solutions into their IT packages, simplifying implementation for clients. This bundled approach ensures hassle-free document routing and management.
"Integrating UBUNYE’s solutions into our IT packages has streamlined processes for our clients, offering comprehensive solutions out of the box."
- James Dufresne, Advanced Business Systems
Through strategic collaboration with UBUNYE, Advanced Business Systems delivers innovative document processing solutions that drive efficiency and customer satisfaction. With a focus on flexibility, support, and cost-effectiveness, this partnership continues to empower businesses to thrive in a digital world.
Want to know more about how to become one of our partners? Contact us.
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