Interview | Success stories - South Africa

Boosting Productivity with Document Management Solutions: A Success Story by Digilogix

Misra Ngonga | April 29, 2024 | 2 mins read

SilverPartner
Digilogix

"I’ve essentially sold the product basically just on a time saving thing and ultimately time is money."

Gregori Muiznieks

Team Lead

Digilogix

SilverPartner

Digilogix

Gregori Muiznieks

Team Lead

Digilogix

"I’ve essentially sold the product basically just on a time saving thing and ultimately time is money."

Gregori Muiznieks, Team Leader at Digilogix, shared his insights on the dynamic document solutions provided by Digilogix and their successful partnership with UBUNYE.

1. Digilogix’s Approach to Document Solutions

Digilogix, a Xerox concessionaire for 25 years, focuses on adding value through comprehensive solutions rather than just hardware sales. Greg emphasized his passion for the solution side of the business, which he believes offers significant value to clients.

2. Market Trends and Opportunities in South Africa

Greg highlighted the untapped potential in the South African market, noting that many printer salesmen neglect the software side. With proper training, these salesmen could enhance their value proposition by offering complete solutions that include both hardware and software.

3. Features of the UBUNYE Solution

The UBUNYE solution’s key feature is its time-saving capability. Greg mentioned that automating document workflows significantly reduces the time spent on manual processes, providing substantial efficiency gains.

"With all the bundles that you’ve got, the value adds that you guys give out, really does save time."

- Gregori Muiznieks, Team Lead, Digilogix

4. Notable Client Success Stories

Greg shared a success story involving a multinational HR department. After implementing ScannerVision™, the company drastically reduced the time required to process files from one day to mere hours, showcasing the efficiency and value of the UBUNYE solution.

"A multinational HR company faced a day-long task for creating complex files. With ScannerVision, they now complete 10 files daily. The HR team was so impressed by the automation and time savings that they quickly presented it to their line manager, who was equally impressed by the remarkable efficiency and value it brought."

- Gregori Muiznieks, Team Lead, Digilogix

5. Exceptional Support and Collaboration with UBUNYE

Greg praised UBUNYE for their hands-on support, both pre- and post-sale. The ease of resolving issues and the reliability of support have made a significant difference, allowing Greg to approach sales with confidence.

"Working with your team has been a game-changer. We’ve collaborated on several quotes and proposals, and the support is unmatched. Unlike other vendors where support is a hassle, your team is just a phone call away. This hands-on approach gives me the confidence to make sales, knowing any issues will be swiftly addressed. It’s a headache-free process, and I truly appreciate the reliable support."

- Gregori Muiznieks, Team Lead, Digilogix

In closing, Greg expressed appreciation for the ongoing partnership with UBUNYE, which continues to drive innovation and client satisfaction. The collaboration between Digilogix and UBUNYE promises a bright future of mutual success.

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