C:\ProgramData\ScannerVision\Configfolder and delete the
Settings.keyfiles. This will delete all Clients, Users and Connections which have been setup and these will need to be created again. A backup of the database and certificate can be made using the Backup/Restore Tool within ScannerVision, and this backup can be restored should this happen again. It is recommended to do regular backups of the database.
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ScannerVision\ScannerVision Processing Engine\Counters
ProgramData > ScannerVision > Config > Preferences.dat; open
Preference.datusing a text editor; add the line
[PDF]section and save (Example). Back in ScannerVision, change Image Compression in the Output Format Settings to