Preferences.dat

C:\ProgramData\ScannerVision\Config
folder and delete the Settings.db
and Settings.key
files.
This will delete all Clients, Users and Connections which have been setup and these will need to be created again.
A backup of the database and certificate can be made using the Backup/Restore
Tool within ScannerVision, and this backup can be restored should this happen again. It is recommended to do regular backups of the database.
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ScannerVision\ScannerVision Processing Engine\Counters