Careers at ScannerVision
Support
Technical Support engineers at ScannerVision serve as experts in the product. They find solutions to problems with the products and help customers work through technical difficulties. Job duties may include but are not limited to: QA Testing on all new ScannerVision releases & Products; assisting clients with installation and setup of ScannerVision products and templates; taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Using online sessions to provide remote support, as well as email and live chat applications to give clients immediate answers.
Sales
Functions, Duties and Responsibilities of the ScannerVision Business Development representative. Selling: The fundamental duty of the Business Development representative is selling. This duty includes meeting the prospects, presenting and demonstrating the products, inducing the prospects to buy, taking orders and effecting sales. Performing cost-benefit analyses of existing and potential customers, Maintaining positive business relationships to ensure future sales, Reach out to customer leads through cold calling, Expedite the resolution of customer problems and complaints to maximize satisfaction and achieve agreed upon sales targets and outcomes within schedule.